Our Staff

Trusted For 75 Years.

Jim Williams

Jim William, CPCU, CEO


Jim and Sally Williams are native Californians and long time residents of the City of Fullerton, where they raised their family and have been actively involved in civic and community service for over 40 years. Jim's clients have been relying on him for protecting their families and businesses for over 43 years. They count on his significant insurance experience, risk management expertise, and practical insight to guide them as a trusted advisor. Jim has been honored for his service to humanity and community by the Boy's and Girl's Club, Shelter for the Homeless, Fullerton Elementary School District, City of Fullerton, Fullerton High School, Los Hombres Buenos (Good Guys), Rotary Club of Fullerton and Rotary International, Fullerton Chamber of Commerce, YWCA and many other organizations. Amongst Jim's personal interests is serving as a judge for concourse car shows. Other hobbies and interests include writing, directing, producing and occasionally acting in short plays. Jim has also appeared in independent film productions.

Michael Williams

Michael Williams, President, Certified Insurance Counselor


I have been with Williams Insurance for 8 years earning several professional designations including Certified Insurance Councilor. My wife Caitlin and I live in Fullerton and enjoy participating in many different aspects of our community. Currently I am the Vice Chair of the North Orange County Chamber of Commerce as well as President Elect of my Rotary Club. In our spare time we enjoy traveling, outdoor activities, like camping and hiking, and spending time with friends, family and our black Lab Howard.

Becky Risch

Becky Risch, CISR, Customer Service Specialists


I have been with Williams Insurance for 21 years as a Customer Service Representative with a National Alliance designation of CISR. I enjoy meeting, greeting and servicing our many clients, and totally enjoy the active community of Fullerton. I enjoy spending time with my two daughters and their families, especially my two grandchildren. They keep us all busy with their swimming and ice skating!

Monique Consiglio

Monique Consiglio, Professional Insurance Associate


I will start by saying I have a love for traveling! My husband & I have been blessed to visit numerous places over the past few years we have journeyed to Peru, The Amazon Jungle, Aruba, Jamaica, The Bahamas & Cabo San Lucas, with future trips to Costa Rica & Africa! I enjoy the great outdoors, boating, deep sea fishing, horseback riding & hiking. I am a huge lover of animals big and small. I have one daughter & two step sons all of which I adore. I feel family is of great importance. I have been with Williams Insurance now for 14 years & running & have 28 years in the insurance industry. I enjoying helping people understand what insurance is for & the valuable protection they are obtaining.

Connie Hansen

Connie Hansen, Professional Insurance Associate


I am very proud to have represented Williams Insurance since November 1990. Another very rewarding part of my life is volunteering as a patient advocate for newly diagnosed breast cancer patients at the BreastLink Center in Orange. Walking with these patients through this very scary journey and giving them encouragement, hope and dignity is such an honor as a Survivor! My husband and I enjoy traveling and spending time with our 3 precious Grand Children as often as possible. Life is a Journey to be enjoyed and treasured.

Katie Basterrechea

Katie Basterrechea, Professional Insurance Associate


I am a newcomer to Williams Insurance and the insurance industry. I graduated from Cal State Fullerton with my degree in Public Relations where I spent a lot of time volunteering with non-profits. I have 14 years of customer service experience and I look forward to meeting and maintaining relationships with all of Williams Insurance wonderful clients.

I live in Yorba Linda with my husband, son, and our two rescue dogs, Calli and Cash. We enjoy spending time with our family and friends, summer camping trips to Mammoth, exploring the great outdoors, and hockey. Go Ducks!

Susie Liu

Susie Liu, Office Manager


I have over 30 years of customer service and office experience and been with Williams Insurance for over 20 years. I have done volunteer work with the Fullerton Car Show and various animal rescues. In my free time I enjoy cooking, traveling, taking my dogs to the lake and spending time with my family.

Tracy Fontenot

Tracy Fontenot, Professional Insurance Associate


I started my career in the insurance industry in 1985, and have been with Williams Insurance since 1996. I am an avid animal lover, traveler, doting wife, mother and grandmother. I come from a large, close knit family that continues to grow, with a current count of 32 nieces and nephews. My passions are family get togethers, RVing, boating, desert off-roading, and improving my golf game. Some my favorite moments are quite dinners with my husband, watching movies and game night with the kids or just simple down time with a good book.

Mike Fillmore

Mike Fillmore, Professional Insurance Associate


I got my start in insurance while attending the University of Northern Iowa in the late 1990s. After I moved back to my hometown of Fullerton in 2004 and was hired by Williams Insurance in May of that year. Since then I have earned my Certified Insurance Counselor, CIC, designation in 2010. Currently I live in Fullerton with my wife Michele and our dogs. I am a member of the Kiwanis Club of Fullerton. My passions are cooking international foods, travel, and collecting wine. I am a Fullerton Union High School alum, Class of 1994. In addition I am also a former member of Fullerton's Troop 93, where I attained the rank of Eagle Scout. I am proud to continue my involvement with Troop 93 through our Kiwanis Club of Fullerton sponsorship.

Jennifer Bell

Jennifer Bell, Director of Community Relations


I started with Williams Insurance as a summer job in 1999, and worked with my family's business intermittently through college. I graduated from USC with a degree in Biological Anthropology and Psychology. After becoming a mother to 2 wonderful boys and leaving work as a Program Analyst working with 'Big data', I have returned part time to Williams Insurance to help with community outreach through our social media and marketing efforts. I have a current fascination with the progress being made in the aerospace industry and corresponding scientific research. My husband and I are having a ton of fun teaching our boys about science and engineering, and happy to 'geek out' as a family.

Judy Flowers

Judy Flowers, Professional Insurance Associate


I came to Williams Insurance 38 years ago to work with my dad, Carl Williams. I am focused on Individual Health, Senior Health and Life Insurance. It is my passion to help seniors to understand Medicare insurance. I love spending time with my two sons and four grandchildren. Serving on my Homeowners Association Board of Directors and serving on the leadership team at my church are important to me. I love music and fast cars.