Our Staff

Trusted For 75 Years.

Jim Williams

Jim Williams, CPCU, CEO


Jim and Sally Williams are native Californians and long time residents of the City of Fullerton, where they raised their family and have been actively involved in civic and community service for over 40 years. Jim's clients have been relying on him for protecting their families and businesses for over 43 years. They count on his significant insurance experience, risk management expertise, and practical insight to guide them as a trusted advisor. Jim has been honored for his service to humanity and community by the Boy's and Girl's Club, Shelter for the Homeless, Fullerton Elementary School District, City of Fullerton, Fullerton High School, Los Hombres Buenos (Good Guys), Rotary Club of Fullerton and Rotary International, Fullerton Chamber of Commerce, YWCA and many other organizations. Amongst Jim's personal interests is serving as a judge for concourse car shows. Other hobbies and interests include writing, directing, producing and occasionally acting in short plays. Jim has also appeared in independent film productions.

Michael Williams

Michael Williams, President, Certified Insurance Counselor


I have been with Williams Insurance for over 10 years earning several professional designations including Certified Insurance Councilor. My wife Caitlin and I live in Fullerton and enjoy participating in many different aspects of our community. Currently I am the Chair Elect of the North Orange County Chamber of Commerce as well as a member of my Rotary Club. In our spare time we enjoy traveling, outdoor activities, like camping and hiking, and spending time with friends, family and our black Lab Howard.

Monique Consiglio

Monique Consiglio, Professional Insurance Associate


I will start by saying I have a love for traveling! My husband & I have been blessed to visit numerous places over the past few years we have journeyed to Peru, The Amazon Jungle, Aruba, Jamaica, The Bahamas, Cabo San Lucas, Costa Rica & Africa! Our next journey will take us to visit Bali Indonesia! I enjoy the great outdoors, boating, deep sea fishing, horseback riding & hiking. I am a huge lover of animals big and small. I have one daughter, two step sons & the most beautiful grandson all of which I adore. I feel family is of great importance. I have been with Williams Insurance now for 16 years & running & have 30 years in the insurance industry. I enjoy helping people understand what insurance is for & the valuable protection they are obtaining.

Connie Hansen

Connie Hansen, Professional Insurance Associate


I am very proud to have represented Williams Insurance since November 1990. Another very rewarding part of my life is volunteering as a patient advocate for newly diagnosed breast cancer patients at the BreastLink Center in Orange. Walking with these patients through this very scary journey and giving them encouragement, hope and dignity is such an honor as a Survivor! My husband and I enjoy traveling and spending time with our 3 precious Grand Children as often as possible. Life is a Journey to be enjoyed and treasured.

Katie Basterrechea

Katie Basterrechea, Professional Insurance Associate


I have worked for Williams Insurance since March 2017. I graduated from Cal State Fullerton with my degree in Public Relations where I spent a lot of time volunteering with non-profits. I have 15 years of customer service experience and I look forward to meeting and maintaining relationships with all of Williams Insurance wonderful clients.

I live in Yorba Linda with my husband, son, and our two rescue dogs, Calli and Cash. We enjoy spending time with our family and friends, summer camping trips to Mammoth, exploring the great outdoors, and hockey. Go Ducks!

Susie Liu

Susie Liu, Office Manager


I have over 30 years of customer service and office experience and been with Williams Insurance for over 20 years. I have done volunteer work with the Fullerton Car Show and various animal rescues. In my free time I enjoy cooking, traveling, taking my dogs to the lake and spending time with my family.

Tracy Fontenot

Tracy Fontenot, Professional Insurance Associate


I started my career in the insurance industry in 1985, and have been with Williams Insurance since 1996. I am an avid animal lover, traveler, doting wife, mother and grandmother. I come from a large, close knit family that continues to grow, with a current count of 32 nieces and nephews. My passions are family get togethers, RVing, boating, desert off-roading, and improving my golf game. Some my favorite moments are quite dinners with my husband, watching movies and game night with the kids or just simple down time with a good book.

Mike Fillmore

Mike Fillmore, Professional Insurance Associate


I got my start in insurance while attending the University of Northern Iowa in the late 1990s. After I moved back to my hometown of Fullerton in 2004 and was hired by Williams Insurance in May of that year. Since then I have earned my Certified Insurance Counselor, CIC, designation in 2010. Currently I live in Fullerton with my wife Michele and our dogs. I am a member of the Kiwanis Club of Fullerton. My passions are cooking international foods, travel, and collecting wine. I am a Fullerton Union High School alum, Class of 1994. In addition I am also a former member of Fullerton's Troop 93, where I attained the rank of Eagle Scout. I am proud to continue my involvement with Troop 93 through our Kiwanis Club of Fullerton sponsorship.

Mary Rodriguez

Mary Rodriguez, Professional Insurance Associate


I have been with Williams Insurance since May 2018 and in the insurance industry since February 1996 working for both an Insurance carrier and for an Agency. I am truly blessed with a wonderful family. My kids keep me busy and are the center of my world. My interest outside of work include BBQ’s with family and friends, spending quality time with my grandson, watching my kids play sports and going to Angel games.

Judy Flowers

Judy Flowers, Professional Insurance Associate


I came to Williams Insurance in 1979 to work with my dad, Carl Williams. I am licensed and certified to sell Medicare health plans and am dedicated to help seniors, like me, understand Medicare and work through the enrollment process. I also work with our clients with Individual Health Plans and Life Insurance. I love spending time with my two sons and four grandchildren. Serving on my Homeowners Association Board of Directors and serving on the leadership team at my church are important to me. I love music and fast cars.